The complete eCommerce optimisation guide
Launching a store is exciting. Sustained growth requires optimisation. Here’s the complete checklist for what to fix, in what order, to keep growing.
After 400+ store builds, we’ve seen the same optimisation gaps repeated again and again. This guide covers the highest-leverage fixes, in the order that maximises ROI.
1. Site speed (the foundation)
- Compress all product images to under 200KB
- Use WebP format instead of JPG/PNG
- Remove unused Shopify apps — each app adds page weight
- Aim for under 2 second load time on mobile (test at PageSpeed Insights)
2. Product page conversion
- 5+ high-quality product images (front, back, sides, in-use, scale)
- Clear bullet points highlighting key benefits
- Reviews displayed prominently above the fold
- Trust signals — shipping info, returns, secure payment badges
- Sticky add-to-cart on mobile
3. Checkout optimisation
- Guest checkout enabled (mandatory accounts kill conversion)
- Multiple payment methods — card, instant EFT, mobile wallets
- Free shipping threshold prominently shown
- Order summary with photos visible throughout checkout
- Exit-intent popups with discount codes for abandoners
4. SEO fundamentals
- Unique meta titles & descriptions per page
- Product schema markup (JSON-LD)
- Optimised URL slugs (no auto-generated gibberish)
- Internal linking between related products
- Blog content targeting your niche keywords
5. Email capture & marketing
- Welcome popup with 10-15% discount for first-time visitors
- Abandoned cart email sequence (3 emails over 7 days)
- Post-purchase email asking for review
- Win-back campaigns for customers who haven’t bought in 90+ days
The 80/20 of ecommerce optimisation
1. Faster mobile load time → +10-25% conversion
2. Better product photography → +15-30% add-to-cart
3. Visible reviews on PDP → +10-20% conversion
4. Free shipping threshold → +15% AOV
5. Abandoned cart emails → recovers 5-15% of lost sales
Want a free optimisation audit?
We’ll review your store and identify the top 5 fixes that’ll lift your conversion. Free, no obligation.