The complete eCommerce optimization guide

CRO · SEO·May 2026·10 min read

The complete eCommerce optimisation guide

Launching a store is exciting. Sustained growth requires optimisation. Here’s the complete checklist for what to fix, in what order, to keep growing.

After 400+ store builds, we’ve seen the same optimisation gaps repeated again and again. This guide covers the highest-leverage fixes, in the order that maximises ROI.

1. Site speed (the foundation)

  • Compress all product images to under 200KB
  • Use WebP format instead of JPG/PNG
  • Remove unused Shopify apps — each app adds page weight
  • Aim for under 2 second load time on mobile (test at PageSpeed Insights)

2. Product page conversion

  • 5+ high-quality product images (front, back, sides, in-use, scale)
  • Clear bullet points highlighting key benefits
  • Reviews displayed prominently above the fold
  • Trust signals — shipping info, returns, secure payment badges
  • Sticky add-to-cart on mobile

3. Checkout optimisation

  • Guest checkout enabled (mandatory accounts kill conversion)
  • Multiple payment methods — card, instant EFT, mobile wallets
  • Free shipping threshold prominently shown
  • Order summary with photos visible throughout checkout
  • Exit-intent popups with discount codes for abandoners

4. SEO fundamentals

  • Unique meta titles & descriptions per page
  • Product schema markup (JSON-LD)
  • Optimised URL slugs (no auto-generated gibberish)
  • Internal linking between related products
  • Blog content targeting your niche keywords

5. Email capture & marketing

  • Welcome popup with 10-15% discount for first-time visitors
  • Abandoned cart email sequence (3 emails over 7 days)
  • Post-purchase email asking for review
  • Win-back campaigns for customers who haven’t bought in 90+ days
The 80/20 of ecommerce optimisation
1. Faster mobile load time → +10-25% conversion
2. Better product photography → +15-30% add-to-cart
3. Visible reviews on PDP → +10-20% conversion
4. Free shipping threshold → +15% AOV
5. Abandoned cart emails → recovers 5-15% of lost sales
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